Ready to have Infinity as apart of your special event?
Let's get the ball rolling!
Please complete the details below and our team will be in touch within 48 hours
(Please note our office hours are Monday, Wednesday, Thursday & Friday 9am-3pm)
Contact Us
Frequently asked questions
Are the packages customisable?
Absolutely! We include everything and if you need to remove or items items/vendors that is no issue at all.
Does the hire price include delivery and pickup?
Hire items that are priced per piece and do not include delivery. We charge roughly $1 per Km from our 6207 base but do include 100km free travel for all packages booked.
What if an item we hire breaks during the event?
Every stock item has a replacement fee which may be charged if we cannot fix the item.
When you deliver our order, do you setup?
Yes setup of the hire items is included in the delivery however we cannot setup your own items unless this has been prearranged.
Do you charge any surcharges?
Only on public holidays, which is a 10% surcharge to cover staffing.
What is your payment schedule?
For standard hire bookings we require a 35% non refundable deposit, then the balance is due 30 days out from the event. For our all inclusive packages we require a 25% non refundable deposit, 60 days out a 50% payment and then final balance 30 days out.
Are you insured?
We sure are and have public liability insurance.
What do we do if there’s a problem and we cannot reach Infinity?
Call 0438772638 or 0447413712 and Tash or Mike will be able to assist.
We are an experienced and passionate team with an aim to provide flawless events for every client. Thanks for trusting us with your event and supporting small business!
Tash, Mike & The Infinity Fam
Image Credits:
Kelly Mossop Photography
Austin Grader Photography
Tonita Photo & Video
Erica Serena Photography
Lana & Co Photography
Austin Grader Photography
Tonita Photo & Video
Erica Serena Photography
Lana & Co Photography